Clinical psychologist Dr. Jen Hartstein of Hartstein Psychological Services joins NBC News to discuss how to handle challenging conversations using tools from Dialectical Behavior Therapy (DBT) — an approach she specializes in.

DBT, a form of cognitive behavioral therapy, focuses on building practical skills to help us manage moments of emotional intensity. It teaches us how to handle stress more effectively, improve our relationships, and find balance between opposing perspectives — all while staying grounded and mindful in the present moment. By learning to recognize and regulate our emotions, DBT helps us respond more thoughtfully instead of reacting impulsively.

In this interview, Dr. Jen highlights one particularly useful DBT skill called “DEARMAN.” This technique provides a step-by-step framework for asking for what you need or saying no in a clear and confident way. By preparing and scripting conversations in advance, DEARMAN can help you approach difficult discussions with more calm and control.

Watch the full interview to learn how DBT skills can help you navigate tough conversations with confidence and mindfulness.